FAQs

The farmstay concept literally means ‘staying on a farm’. It is also known as eco-lodge which gives visitors the opportunity to have village experience.

Kiulu Valley or also known as The Valley in the Mist is a small area in the District of Tuaran – the northwestern part of Sabah – with a population of over 2,000 people. The Kiulu Valley is well-known for its tourist attractions such as Kiulu white water rafting, quad biking, river tubing, hiking and its welcoming and friendly villagers.

Kiulu Farmstay is an eco-lodge which allows visitors to experience local lifestyle and get a wonderful taste of village experience. It is a sustainable tourism as it empowers local community and provides employment. Visitors will have the chance to stay with host family and get involve with the community. A farmstay will definitely offer an authentic farm experience to the tourists while maintaining the positive economic impact on the local community. Kiulu Farmstay is all about good fun offering you exciting outdoor adventures and relaxing activities!

In case of emergency during the stay, how do I contact you for immediate attention?

During the stay, you may refer to or contact with our local guide. Due to limited reception at Kiulu Farmstay, our local guide will make contact with main office at the specific contact area for immediate attention.

Reservation can be made via email at info@kiulufarmstay.com or please call us at +60-88-438300. You may also contact us via WhatsApp at +60 13-856 9055.

Yes, you can. However, the following Cancellation Fees will be charged to you through Borneo Eco Tours Sdn. Bhd. and the remainder will be refunded.

• 31 days and above from date of travel: 10% forfeiture of the cancelled component.
• 30 days and below from date of travel: 50% forfeiture of the cancelled component
• 14 days and below from date of travel: 100% forfeiture of the cancelled component

Yes. You can contact us or you may speak to one of the friendly villagers at Kiulu Valley.

You can contact us via:

• Phone: +6088 438 300 (Monday to Friday – 8AM to 6PM; Saturday – 8AM to 1PM, GMT +08).
• Email: info@borneoecotours.com,
• WhatsApp: +60 13-856 9055, and
• Skype ID: borneoecotours

You can book per room basis. You won’t be able to access the other unoccupied room. If you would like to have the whole lodge for more privacy, the rental is RM300 per night.

Other guests might be able to rent the room next to yours. In this case, you will be sharing the same bathroom and kitchenette just like the AirBnB concept. However you can also use the common bathroom and kitchenette at the Vanilla Hut without extra charges. If you are not comfortable with this setting and would like to have more privacy, you can rent the whole The Fig Tree for RM300 per night.

The Fig Tree has 2 rooms, 1 shared bathroom and 1 kitchenette.

Kiulu Farmstay has three accommodation options that you can choose from:

• The Fig Tree – The Fig Tree is built based on the Bornean communal culture of longhouses with an eye towards sustainability. The Fig Tree has 2 rooms, 1 shared bathroom and 1 kitchenette
• Homestays – A great and engaging opportunity to get to know the place by staying with welcoming local family in Mantob Village and Pinagon Village. A perfect way to learn about how the Dusuns live at countryside and escape from the hectic of city living.
• Camping – This caters to the adventurous type and visitors will be able enjoy the full splendour of our galaxy, the Milky Way which is utterly eye-catching with clearer and moonless night skies!

Yes. We recommend you to hire a guide as to maximize the magic of your incredible farm stay experience at Kiulu Farmstay. Explore like a local with a local guide who is passionate and knowledgeable about the region.

Folks in Kiulu Farmstay are majority Christian families with different denominations. Seventh Day Adventists observe the Sabbath where they refrain from work starting from Friday sundown until Saturday sundown. If your stay falls on a Friday, we will arrange you to stay with other host family who are not observing the Sabbath. Also there is no phone signal available in the area. Villagers communicate using walkie-talkies.

You can either drive yourself here. Refer to this page on how to get here. Or you can also opt for return KK city transfers for an additional RM50 per person.

The journey from KK city center is about 1 hour.

Yes, but it is a bit tricky. We recommend that you to hire our transfer service to ensure safe and smooth travel experience to Kiulu Farmstay.

Interesting stop-over that you may want to visit on your way to Kiulu Farmstay may include the Tamparuli Suspension Bridge and the local market at Tamparuli Town. Also, at Kiulu Town you can discover and buy delicious and mouth-watering local fruits.

During the day it can be a bit hot and humid so bring light cotton clothes. You may feel a bit chilly at night so light jacket is recommended.

You may drive to Mantob Village and our friendly operator will be pleased to assist you check in.

You can check in from 13:00 on the day of arrival and must check out at 9:00 (morning) on the day of departure.

The road condition is good but it is a bit winding. Fret not because you may have the opportunity to take scenic photos at strategic spots along the way as you will be mesmerized by the beauty of nature Sabah has to offer you.

Yes.

No.

Yes. Each room can accommodate 2 pax at one time but visitors are allowed to bring more people if they wish to. You may as well want to rent sleeping bags or stay at the camp.

There are absolutely plenty of things you cannot wait to do at Kiulu Farmstay. Experience quad biking, river tubing, hiking, indigenous sports, cook with locals and many more exciting activities! Check out this page to learn more.

Bottled drinking water is provided.

You may see domestic animals such as buffalos, chickens, ducks, wild boars, birds, squirrels and many more during village walk.

Fortunately there is no internet or phone call reception as you will be captivated by the peacefulness of the surrounding.

Yes. Please inform our friendly staff if you needed this service and they are more than happy to assist you.

Yes, but you are advised to be careful and be sure to inform the host so that they know your whereabouts.

No, you will not have to share meal time together with room rental guests. Also, you can enjoy your meal time at the Riverside Sulap, or picnic at the river side.

Yes. You can contact us via:

• Phone: +6088 438 300 (Monday to Friday – 8AM to 6PM; Saturday – 8AM to 1PM, GMT +08).
• Email: info@borneoecotours.com, and
• Skype ID: borneoecotours

There are plenty of rooms available at the Kiulu Farmstay. You can choose to stay at the Fig Tree (2 bedrooms with double bed) or staying with a local family (homestays) or camping.

No.

Yes. There is already a designated spot for campfire, be sure to ask your host.

No. Tents are provided but if you bring your own tent and would like to use your own we can assist to set it up for you.

We provide tents, pillows and sleeping bags.

Yes. We have a kitchenette at The Fig Tree for staying-in guests, and also at the Vanilla Hut for day-trip guests

No, there is no restaurant around The Fig Tree. You can either bring your own food and snacks, or add on meals that will be prepared by the locals here.

We serve no pork. Our cooks have an interesting way of cooking home grown or wild vegetables. They are unbelievably tasty.